Guatemala: Receipt of Documents

1. OPERATION

1. The provider has the option to issue the document in two ways:
   1. The provider manually uploads the XML through the Gosocket Upload (In the section Submission Method - Manual XML Upload the conditions to be considered for the submission are explained).
   2. The provider sends the XML file through the exchange mailbox (In the section Submission Method - Exchange Mailbox the conditions to be considered for the submission are explained).

Note: When the document receipt channels are used, both the exchange mailbox and the manual XML upload using the option

Upload , both processes execute the schema and signature validations.

2. The Gosocket portal handles the download and processing of this document. When it is a tax document, it enters a validation flow.

3. First, a schema validation is performed on the document to ensure it complies with the format established by the Tax Authority. Depending on the validation performed, one of the following results can be obtained:

   1. Failed: The document does not comply with the tax format, so it will be registered in Gosocket with rejected status and the red exclamation symbol is shown in the iconography , additionally, the reason for rejection is indicated in the document's notes.
   2. Successful: The document complies with the tax format, in that case it continues with the next validation.

4. The electronic signature of the document is validated to ensure it has not been altered. Depending on the validation performed, one of the following results can be obtained:

   1. Failed: This means the document has been altered, so it will be registered in Gosocket with rejected status and the red exclamation symbol is shown in the iconography , additionally, the reason for rejection is indicated in the document preview notes.
   2. Successful: If the digital signature validation is successful, it continues with the receipt flow.

5. If the result of the previous validations is satisfactory, the document is registered in Gosocket with Accepted status and the symbol is shown in the iconography .

a. Options Button (Manually Reprocess Document)

Additionally, a button was implemented in Inbox that allows manually reprocessing tax documents that have “ERROR” status ❗ .

This button allows performing the schema and signature validations, and it can be found in the following path as applicable:

• Inbox/Received/Options/Actions/Reprocess document without validating schema.
• Inbox/Received/Options/Actions/Reprocess document without validating signature.
• Inbox/Received/Options/Actions/Reprocess document.

Accompanied by a selector that, as its name indicates, will allow independently selecting an Electronic Document or a set of them.

Within this menu you will find the Reprocess document option, which will allow the user to start reprocessing documents that were left in ERROR ❗ .

Next, a pop-up window will be displayed in which the user must confirm that they want to revalidate the previously selected documents.

Once the reprocessing has been generated, a record will be shown for each retry obtained and will remain in the document preview in the notes section as shown below:

When the document changes status, the status icon in the received documents grid reflects this change:

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2. SUBMISSION METHOD

As already indicated, the solution processes the documents, where once the document is received, the validation process begins.

There are two ways to carry out the document receipt process in Peru:

a. Manual XML Upload through the Gosocket Upload

b. Exchange Mailbox

a. Manual XML Upload through the Gosocket Upload

Gosocket has a tool within the Inbox platform, through which the provider can upload the document's XML file.

The access path is as follows: Main Menu > Upload > Manual Upload.

In this option, the user can select the XML file manually from the file explorer or, if preferred, drag it directly into the Manual Upload interface.

As already indicated, the solution processes the documents, where, once the document is received, the validation process begins.

Once the XML file is received through the manual upload option, the following will be identified:

1. How many total XML files were received, how many were processed successfully, and how many have errors.

2. By clicking the “Details” button, a popup will be displayed with the “Error Detail” identifying the possible errors that the XML file uploaded manually through this option may contain, and otherwise, if the document has no errors, a detail will be displayed indicating that it was successfully uploaded to the Gosocket platform:

3. Finally, the document will be displayed in the Inbox received tray, with all validations performed.

i. Considerations for the manual XML upload

• In a single upload, up to n XML files can be uploaded.
• The same schema, signature, availability with the Tax Authority, and certificate validations performed through the exchange mailbox will be carried out.
• The tax documents stipulated by the Tax Authority must be sent in XML format.

The tax documents that can be received are:

• Invoice
• Bill of Exchange Invoice
• Small Taxpayer Invoice
• Small Taxpayer Bill of Exchange Invoice
• Special Invoice
• Payment Note
• Donation Receipt
• Receipt
• Debit Note
• Credit Note
• Agricultural Taxpayer Invoice
• Agricultural Taxpayer Bill of Exchange Invoice
• Small Taxpayer Invoice Electronic Regime
• Small Taxpayer Bill of Exchange Invoice Electronic Regime
• Agricultural Taxpayer Invoice Special Electronic Regime
• Agricultural Taxpayer Bill of Exchange Invoice Special Electronic Regime
• VAT Exemption Certificate
• Certificate of Acquisition of Supplies and Services
• Dispatch Note
• Advance Payment Receipt

b. Exchange Mailbox

The mailboxes to be used are:

• Sandbox: gt_sbx@inbound.gosocket.com
• Production**:** gt@recepcionprd.gosocket.net

i. Considerations for the exchange mailbox

It is important to keep the following points in mind when sending documents, as this will prevent them from being rejected by the application.

• The tax documents stipulated by the Tax Authority must be sent in XML format.

The tax documents that can be received are:

• Invoice
• Bill of Exchange Invoice
• Small Taxpayer Invoice
• Small Taxpayer Bill of Exchange Invoice
• Special Invoice
• Payment Note
• Donation Receipt
• Receipt
• Debit Note
• Credit Note
• Agricultural Taxpayer Invoice
• Agricultural Taxpayer Bill of Exchange Invoice
• Small Taxpayer Invoice Electronic Regime
• Small Taxpayer Bill of Exchange Invoice Electronic Regime
• Agricultural Taxpayer Invoice Special Electronic Regime
• Agricultural Taxpayer Bill of Exchange Invoice Special Electronic Regime
• VAT Exemption Certificate
• Certificate of Acquisition of Supplies and Services
• Dispatch Note
• Advance Payment Receipt

1. They can be sent individually or as several XML files in the same email.
2. Several compressed XML files can be sent (.zip, .rar)
3. The XML or compressed files must be attached to the main email.
4. Attached documents can be sent, such as the invoice PDF.

The solution has the ability to process the graphic representation PDF in case it is included and attached documents that arrive at the mailbox where, once received, they are stored and associated with their respective document, allowing download within Inbox.

The process works as follows:

• If an XML document arrives at the mailbox along with an additional PDF file with the same name, for example: Factura12345.xml, Factura12345.pdf, it is understood that the .pdf file is the graphic representation of the DTE (Electronic Tax Document), so it is synchronized that way in Gosocket and is available for query.
• If an XML document arrives at the mailbox with more than one attached file of any extension, they are associated as attached documents.

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Note: If there are PDF files with a different name than the XML, they will be considered as attached documents.

• For sending attachments, it is recommended to send each DTE (Electronic Tax Document) with its attachments separately, since if more than one XML document arrives, the storage of the graphic representation will only be performed as long as the PDF file contains the same name as each corresponding XML; the rest of the attached files will not be processed, since there is no way to know which document to associate them with.
• Attachments can also be associated after the XML is sent; for example, if the XML is sent without attachments, another email with attached documents (PDF, Excel, Word, etc.) can be sent afterward, and these will be associated with the previously sent document, as long as the second email also includes the XML.

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3. QUERYING RECEIVED DOCUMENTS FROM GOSOCKET

Once the documents have been processed by the receipt service, they can be queried from the Gosocket portal in the Inbox/Received section. **

This section displays the following screen:

1. Filters section to optimize the search result. **
2. Display order control, with which you can modify the way search results are presented. **
3. List of options related to export, commercial responses, and internal movements of the Electronic Documents. **
4. Display section with the details of the search result and representative iconography of the most relevant status changes. **

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* For more information about these points, please refer to the Inbox documentation.**

Once the document search is performed, the main grid will display the list of received documents that met the established search criteria; in this grid, in addition to relevant document information, the document status can also be observed.

1. Tax Authority validation.
2. Distribution validation.
3. Smart Supply status validation.

In the status column (1), the result of the applied validations will be shown, as explained in the Operation section.

Icon	Status	Validation
	VALIDATED	Document approved by the TA
	REJECTED	Document rejected by the TA
❗	ERROR *	Document Rejected or internal exception by Gosocket

Note: for the case in which the document remains in “ERROR” status, the user can reprocess it through the actions, in order to perform the schema and signature validations again. This process is explained in detail in the “Options Button (Manually Reprocess Document)” section.

By clicking on the document, the document preview will open where you can review the notes related to the reason for rejection.

If additional documents were sent in the email, they will be reflected in the “Attachments” section within the document preview.

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For more information about the options available in this section, please refer to the Inbox manual.